• For an independent repair agent

On the site home page, in the Registration section, the independent repair agent should click on the You are an independent repair agent: Subscribe link. After reading and accepting the legal information, a form must be completed in detail (a valid E-mail address must be used as this will be the address to which all mail shall be sent). Once the form has been validated, the user is registered and receives the information for connecting to the site by E-mail.

The user will then be able to purchase packages for accessing on-line documentation or order from the on-line outlet.

• For other independent operators

Automobile repair professionals other than repairers can obtain access to the Renault technical documentation for professional purposes, provided that they match the definition of an independent operator in European regulation 1400 / 02.

However, access is conditional on the signature of a licence for the use of the Renault technical information between the independent operator and Renault.

• For a RENAULT Network repair agent

On the site home page, in the Registration section, the RENAULT Network repair agent should click on the You are part of the Renault Network: Subscribe link. After reading and accepting the legal information, a form must be completed in detail for the repair agent to be recognised in RENAULT's central databases (amongst other things, the RENAULT warranty account number must be filled in). Once the account is validated, the user is registered, and will receive the information for connecting to the site (for full details of the information to enter in the form, the RENAULT repair agent can ask their usual RENAULT contact).

Any RENAULT user already subscribed to RENAULT technical documentation will be able to access the on-line consultation free of charge.

Furthermore, they must order RENAULT documents through the usual channels, the site on-line outlet will not be available to them.

Renault Infotech is a web site for automobile repair professionals only.

Please check that your e-mail address is correct, otherwise, Contact us.

Contact us.

Click on "Forgotten password ?" Enter your login. You will receive your password by e-mail.

On the site, the user may carry out other actions:
- Manage their account to update or cancel their user account, or to view the current package

• Buy a package

There are two types of pass: the complete pass, for all of the electronic technical documentation, and the restricted package, which provides access to the same documents without the wiring diagrams. For both types of package, you may subscribe for a specific period (see below).
It should be noted that a 1-year package (restricted or complete) entitles the holder to be sent CD-ROMs for Replacement Parts and their updates during this period.
Once the type of package and its period have been selected, the user is redirected to the CyberPlus payment pages, which are used to finalise the transaction (credit or debit cards only). Finally, a consultation ticket is issued to the user.
The used for the validation of the package will be the date the consultation ticket is first used.

Example: a user subscribes today to a 1-day package. If he carries out a first consultation the following day at 10 o'clock by entering his consultation ticket number, his package will be valid until 10 o'clock the following day.

Below are the prices of each type of package:

WARNING: each package corresponds to the time period during which a user may freely access RENAULT InfoTech (it is not connection duration).

• Ordering in the on-line outlet

Any European Community automotive industry professional having entered their intra-community VAT number may access the on-line outlet. This will enable them to select the documents which they wish to order and their quantity. Once they have made their choice, and the order summary has been validated, the user is directed to the CyberPlus payment pages which are used to finalise the transaction (credit or debit cards only).

The used for the validation of the package will be the date the consultation ticket is first used.

Example: a user subscribes today to a 1-day package. If he carries out a first consultation the following day at 10 o'clock by entering his consultation ticket number, his package will be valid until 10 o'clock the following day.

It should be noted that the entire range of documents is not available in all languages. Please refer to the documents in French if versions in another language are not available.

Contact us.

On the site, the user may carry out other actions:
- Access Renault P@rts, the site used for accessing information and ordering RENAULT Replacement Parts (important: this site is only currently available for a limited number of countries)

Furthermore, the site on-line outlet can be used to order some hardcopy documents or CD-ROMs.